MERCHANT INFORMATION
Full Company Name: V.I.S.T.A. d.o.o.
Court Registry Data: 130000540
VAT Number / OIB: HR93447560687
Headquarters Address: Vladimira Nazora 5, 52470 Umag, Croatia (EU)
Contact Info: +385915127282 | info@moon-weddings.com
1. PRICING AND PAYMENT METHODS
All prices for photographic services are clearly stated in the personalized offer or contract provided to the Client. Prices include all applicable taxes and fees. The currency of payment is EUR (Euro).
The SERVICE PROVIDER strives to provide a seamless and flexible experience. The CLIENT is completely free to choose their preferred payment method from the available options. To ensure convenience and avoid unnecessary fees, the following payment methods are accepted:
Direct Bank Transfer (IBAN): Direct wire transfer to our company bank account (zero processing fees).
PayPal: Fast and secure payment via your PayPal account.
Credit/Debit Cards (via CorvusPay): Secure online payment using major credit/debit cards.
Steps in the purchase process:
Client sends an inquiry.
Service Provider sends a personalized offer and contract, along with instructions for all available payment methods.
The Client selects their preferred payment method (direct IBAN transfer, PayPal, or card payment via a secure CorvusPay link).
If card payment is chosen, the Client is redirected to the secure CorvusPay form to enter card details.
Upon successful payment, regardless of the method chosen, the Client receives an automatic confirmation.
2. PHOTOGRAPHIC SERVICES – TERMS AND CONDITIONS
Article 1.
By means of this TERMS AND CONDITIONS, mutual rights and obligations between the CLIENT and the SERVICE PROVIDER are determined in the performance of services.
Article 2.
For all photography services, the SERVICE PROVIDER provides a contract for the client to sign. By paying the booking fee or the entire amount, the CLIENT accepts the terms and conditions from the SERVICE PROVIDER.
Article 3.
The CLIENT shall make a booking fee as per contract to retain the SERVICE PROVIDER to perform the services specified in the contract.
Article 4.
The CLIENT reserves the right to the cancellation of this Agreement, but without the right to a refund of a reservation.
Article 5.
In the event that CLIENT reschedules the wedding, and the SERVICE PROVIDER is able to re-book the original wedding date, CLIENT will receive credit for the paid amount. In the event that CLIENT reschedules and the SERVICE PROVIDER is not able to re-book, CLIENT forfeits the retainer. For pandemic reasons, the SERVICE PROVIDER will hold the booking fee for a new date.
Article 6.
On its own behalf, and on behalf of the subject, CLIENT acknowledges that he is familiar with the SERVICE PROVIDER portfolio and is requesting services with knowledge of the SERVICE PROVIDER style; that SERVICE PROVIDER work is constantly evolving; that SERVICE PROVIDER services are of unique and artistic nature; that the photos may be different from photographs taken by the SERVICE PROVIDER in the past and that in creating the photos. The SERVICE PROVIDER will use his personal artistic judgment to create images consistent with his personal vision of the event. Accordingly, the CLIENT acknowledges that the photographs will not be subject to rejection on the basis of taste or aesthetic criteria.
Article 7.
The SERVICE PROVIDER will be granted artistic license in relation to the poses photographed and the locations used. The SERVICE PROVIDER is a nontraditional photographer and does not work from detailed “shot lists”. His approach is contemporary and creative. As such, he works in a free-flowing manner to best provide you with photos that represent his style and approach.
Article 8.
Specific or requested photos such as but not limited to: screenshot ideas, Pinterest boards, Instagram or Facebook feeds, other photographers’ work, or similar cannot be guaranteed or reproduced by the SERVICE PROVIDER.
Article 9.
The CLIENT understands that photography is dependent on the light and that the quality of the images received is a result of the collaboration of both SERVICE PROVIDER and the CLIENT. SERVICE PROVIDER knowledge, experience, artistic style, and CLIENT’s investment in time and effort to organize a wedding day in order to ensure there’s enough quality light are key elements to produce desired results.
Article 10.
CLIENT agrees to allocate 1 (one) hour required for photographing the bride and the groom at locations selected in consultation with the SERVICE PROVIDER and within the “golden hour” period, which is usually defined as one hour before sunset. Otherwise, the SERVICE PROVIDER is unable to guarantee the quality of the presented images.
Article 11.
The SERVICE PROVIDER is entitled to publish all the photographs and/or use them for his company’s commercial purposes (social media posts, blog) without the written permission of the CLIENT. Alternatively, the total amount of the photographic service chosen will be altered by an additional 30%, and a new contract signed.
Article 12.
Wedding vendors can request and use the images delivered from the SERVICE PROVIDER or the CLIENT only with the SERVICE PROVIDER agreement. Vendors such as, but not limited to: florists, decorators, wedding planners, venues, musicians, organizers, makeup artists, hairstylists, etc; are allowed to use photographs produced and approved by the SERVICE PROVIDER on their websites and social media and for their own commercial purposes only.
Article 13.
The SERVICE PROVIDER is obliged to provide his services to the best of her abilities but reserves the right to a complete stylistic and artistic expression.
Article 14.
In the unlikely event that the assigned SERVICE PROVIDER is unable to perform to the guidelines of this contract due to an injury, illness, act of God, denied visa entry, theft, natural disaster, transportation delay or other cause beyond the control of the SERVICE PROVIDER, the SERVICE PROVIDER will make every reasonable effort to secure a replacement photographer acceptable to the CLIENT if possible. If the situation should occur and a suitable replacement is not found, responsibility and liability are limited to the return of all payments received for the event.
Article 15.
The SERVICE PROVIDER will make every reasonable effort to deliver all the photographs requested by the CLIENT. The SERVICE PROVIDER and CLIENT both agree that the SERVICE PROVIDER is not responsible for compromised coverage due to causes beyond the control of the SERVICE PROVIDER, including, but not limited to: weather conditions, schedule complications, the lateness of the bride, groom, family members, bridal party members or other principles. Other people’s mobile phones, cameras or flash, rendering of decorations, restrictions of the venues or officiate, existing backgrounds or lighting conditions may also negatively impact or restrict the photography coverage. The SERVICE PROVIDER coverage is limited by the guidelines of the ceremony official or the reception site management. The CLIENT agrees to accept the technical results of their imposition on the Photographer. Negotiation with the officials for moderation of the guidelines is the CLIENT’s responsibility.
Article 16.
Images are edited at the SERVICE PROVIDER’s discretion, and delivered files will not include all raw images taken by the SERVICE PROVIDER. The SERVICE PROVIDER reserves the creative right to edit and release only those deemed creditable as professional in quality and within the photographer’s artistic standards. The selection of delivered photographs by the SERVICE PROVIDER is final. In order to retain the documentary approach SERVICE PROVIDER image editing includes color correction, re-sizing, blemish removal (if needed), and cropping of the images. Images will be color-corrected and fully edited, but will not be heavily retouched. If you wish to have specific editing on any images (including, but not limited to the following: heavy correction of makeup, environmental effects, clothing, reflections in glasses, removal of objects, or any other excessive editing), SERVICE PROVIDER will accommodate you and will quote you an hourly editing fee stated in the price sheet to accomplish this task. Up to a maximum of 10 images can be enhanced further to include minor object removal and other digital enhancements.
Article 17.
CLIENT and SERVICE PROVIDER agree to hold consultations prior to the event to finalize details about the shooting, the location, and the procedure.
Article 18.
The SERVICE PROVIDER will make every reasonable effort to handle all digital photographs both during and after the event on a minimum of two (2) separate digital storage units simultaneously. SERVICE PROVIDER limitation of liability applies to loss or damage of photographs, or failure to deliver photographs made in causes such as, but not limited to: theft, accident, act of God, malfunction or any other cause beyond the control of the SERVICE PROVIDER.
Article 19.
The SERVICE PROVIDER retains the copyright to the images under Croatian law. However, this Agreement allows the CLIENT to use images in unlimited form and number, but solely for non-commercial purposes.
Article 20.
Please note that all events of 6 (six) hours or longer will require a meal to be supplied for the SERVICE PROVIDER. In case this is not the option, the CLIENT will inform the SERVICE PROVIDER at least 24 hours prior to the event and allocate 45 minutes for the SERVICE PROVIDER to obtain the meal for himself.
Article 21.
Upon receipt of the digital media, both physically or via online service, CLIENT accepts all responsibility for archiving and protecting the photographs. SERVICE PROVIDER is not obliged to permanently archive image files. SERVICE PROVIDER is not responsible for the lifespan of any digital media provided or for any future changes in digital technology or media readers that might result in an inability to read the digital media provided. It is CLIENT’s responsibility to make sure that digital files are copied to new media as required.
Article 22.
The SERVICE PROVIDER hereby obliges to deliver images in digital form within 60-90 working days from the event.
Article 23.
Due to the wedding season workload and travel arrangements, all printed materials, books or prints included in the collections for weddings covered from May through October might be delivered no sooner than November of the same year.
Article 24.
The SERVICE PROVIDER shall be available at the event by the end of the last official wedding event, or by the time amount specified in the price sheet. Additional coverage will be charged according to the price sheet.
Article 25.
All communications with the SERVICE PROVIDER shall be made in English and in Writing (Mail or Email).
Article 26.
The parties agree to solve any disputes amicably, and if that is not possible, the Municipal Civil Court in Pazin, Croatia will have jurisdiction.
Article 27.
The contracting parties have read, understood, and agreed upon the terms and conditions of this agreement.
3. DIGITAL PRODUCTS (LIGHTROOM PRESETS) – TERMS OF SALE
Article 28.
(Delivery & Acceptance) All digital products available for purchase on the SERVICE PROVIDER’s website, including but not limited to Lightroom Presets, are delivered via digital download immediately upon successful payment.
Article 29.
(Refund Policy & EU Consumer Rights) Due to the digital nature of these products, all sales are final. In accordance with the EU Consumer Rights Directive, by proceeding with the purchase and initiating the download of the digital content, the CLIENT expressly consents to the immediate performance of the contract. The CLIENT acknowledges and agrees that by doing so, they waive their 14-day right of withdrawal and that no refunds, exchanges, or cancellations will be provided once the download process has commenced.
Article 30.
(License and Usage Restrictions) All digital products are the intellectual property of the SERVICE PROVIDER. Upon purchase, the CLIENT is granted a single-user, non-transferable, and non-exclusive license for personal and professional editing use. The CLIENT strictly agrees not to copy, share, distribute, resell, or otherwise provide access to the digital products to any third parties. Any unauthorized distribution or reproduction is strictly prohibited and constitutes a copyright violation.
4. GENERAL TERMS AND CONDITIONS
1.Introduction
These Terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.
2. Binding
By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms and conditions set forth below. The mere use of this website implies the knowledge and acceptance of these Terms and conditions. In some particular cases, we can also ask you to explicitly agree.
3. Electronic communication
By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.
4. Intellectual property
We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.
4.1 All the rights are reserved
Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).
5. Newsletter
Notwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.
6. Third-party property
Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms and Conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.
We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.
7. Responsible use
By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.
Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.
8. Registration
You may register for an account with our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.
After account termination, you will not attempt to register a new account without our permission.
9. Idea submission
Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
10. Termination of use
We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
11. Warranties and liability
Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:
- this website or our products or services will meet your requirements;
- this website will be available on an uninterrupted, timely, secure, or error-free basis;
- the quality of any product or service purchased or obtained by you through this website will meet your expectations.
Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.
The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.
Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.
12. Privacy
To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.
We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.
13. Accessibility
We are committed to making the content we provide accessible to individuals with disabilities. If you have a disability and are unable to access any portion of our website due to your disability, we ask you to give us a notice including a detailed description of the issue you encountered. If the issue is readily identifiable and resolvable in accordance with industry-standard information technology tools and techniques we will promptly resolve it.
14. Export restrictions / Legal compliance
Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of Croatia.
15. Affiliate marketing
Through this Website we may engage in affiliate marketing whereby we receive a percentage of or a commission on the sale of services or products on or through this website. We may also accept sponsorships or other forms of advertising compensation from businesses. This disclosure is intended to comply with legal requirements on marketing and advertising which may apply, such as the US Federal Trade Commission Rules.
16. Assignment
You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.
17. Breaches of these Terms and conditions
Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.
18. Force majeure
Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms and conditions if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.
19. Indemnification
You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms and conditions, and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.
20. Waiver
Failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.
21. Language
These Terms and Conditions will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.
22. Entire agreement
These Terms and Conditions shall constitute the entire agreement between you and V.I.S.T.A. d.o.o. in relation to your use of this website.
23. Updating of these Terms and conditions
We may update these Terms and Conditions from time to time. The date provided at the beginning of these Terms and Conditions is the latest revision date. We will give you a written notice of any changes or updates, and the revised Terms and Conditions will become effective from the date that we give you such a notice. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions. To request a prior version of these Terms and conditions, please contact us.
24. Choice of Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of Croatia. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Croatia. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.
25. Contact information
This website is owned and operated by V.I.S.T.A. d.o.o..
You may contact us regarding these Terms and Conditions by writing or emailing us at the following address: info@moon-weddings.com
Vladimira Nazora 5, 52470 Umag, Croatia (EU)
Last updated: April 11, 2026
TERMS AND CONDITIONS — PRIVACY-POLICY — PAYMENTS SECURITY
